Production configuration

Details

The operator declares production configuration. Readiness and each permitted action require separate evidence.

Social-connection mode is undeclared. Check each account and action’s status before relying on it.

The AI model, request destination and retention/training profile are undeclared.

Checkout uses live payments; confirming payment can create a real charge.

Do not enter personal or confidential content until the AI processing destination and data policy are confirmed.

Refunds

Effective 31 October 2026 · Refund and cancellation policy

This policy applies to purchases from ABDULELLAH ABDULAZIZ ALSAHEEL ESTABLISHMENT (Unified National Number 7054292532), 7488 King Abdullah Road, Riyadh, Saudi Arabia for Brandeno by Bridivo. It is part of the terms. Nothing in it limits your rights under the Saudi E-Commerce Law and consumer-protection rules.

Subscriptions

You can cancel a subscription at any time in Settings or by email; the cancellation takes effect at the end of the paid period and the service stays available until then. The current period is not refunded pro rata unless the law requires it. A subscription charge made in error (for example a duplicate charge or a charge after cancellation) is refunded in full on request within 14 days of the charge.

Prepaid AI credits

• Credits you have used are not refundable.
• Credits you bought and have not used can be refunded on request within 14 days of the purchase; the refund covers the unused part of that pack at the price you paid.
• After 14 days, unused purchased credits stay in your wallet and can be used; they are not refunded.
• Starter credits that we grant free of charge have no cash value; they are not refundable, transferable or convertible.

Purchases inside the iOS or Android app

Purchases made through the App Store or Google Play are billed by Apple or Google under their own refund rules, and we cannot refund them directly: request the refund from the store that billed you. We will help with the information the store needs.

How to request a refund

Email support@bridivo.com from the email address of your account, with the receipt number or the date and amount of the charge. We reply within 5 business days (Sunday to Thursday, Riyadh time). An approved refund is returned to the original payment method through Moyasar; the card issuer usually shows it within 5 to 10 business days of our confirmation. We do not refund in cash or to a different card or account.

Deleted accounts

Deleting your account does not by itself create a refund; request any refund you are entitled to before or with the deletion request, within the periods above.

This policy was written by the operator. On 31 October 2026 the owner decided to publish it without a professional legal review; nothing here is a statement that a legal or regulatory review has occurred.